INTERNATIONAL SHIPPING UPDATE
International Shipping - Due to limited flights and cancelled flights, there are delays with shipping. This is out of our control.
We apologise for any inconvenience with your orders. Please allow additional time for your parcel to arrive. Sovere Studio are offering same day dispatch before 2pm however, once it leaves the warehouse it is in the hands of Australia Post who are experiencing delays.
DOMESTIC (AUSTRALIAN) SHIPPING
Standard Shipping (2-6 Business Days)...............................$8.00 AUD Flat Rate
Express Shipping (1-2 Business Days)...............................$12.00 AUD Flat Rate
FREE SHIPPING ON ORDERS OVER $150.00 AUD for Australia*
Our carrier is Australia Post.
Standard Shipping delivery is typically within 2-6 business days of your Shipping Confirmation Email, dependant on your shipping address.
Express Shipping delivery is typically within 1-2 business days of your Shipping Confirmation Email, dependant on your shipping address.
*Free Shipping is valid for orders that total AUS $150.00 or more that are being delivered to an Australian shipping address. Free shipping for these orders is automatically applied during the checkout process and will be shipped via Australia eParcel Post Standard.
New Zealand, United Kingdom, United States, Mexico, Canada
Standard Shipping (6+ Business Days)...............................$15.00 AUD Flat Rate
Express Shipping (2-5 Business Days)...............................$25.00 AUD Flat Rate
FREE STANDARD SHIPPING ON ORDERS OVER $200.00 AUD
China, Fiji, Hong Kong, India, Indonesia, Japan, Macao, Malaysia, Philippines, Singapore, South Korea, Thailand, Vietnam
Standard Shipping (6+ Business Days)...............................$20.00 AUD Flat Rate
Express Shipping (2-5 Business Days)................................$35.00 AUD Flat Rate
FREE STANDARD SHIPPING ON ORDERS OVER $300.00 AUD
Austria, Belgium, Croatia, Denmark, France, Germany, Greece, Ireland, Italy, Netherlands, Norway, Poland, Portugal, Romania, Russia, Slovakia, South Africa, Spain, Sweden, Switzerland, Turkey, Ukraine, United Arab Emirates
Standard Shipping (6-10 Business Days)...............................$25.00 AUD Flat Rate
Express Shipping (2-5 Business Days)................................$45.00 AUD Flat Rate
FREE STANDARD SHIPPING ON ORDERS OVER $350.00 AUD
Our carrier is Australia Post International.
Standard Shipping delivery is typically within 6-10 business days of your Shipping Confirmation Email, dependant on your shipping address.
Express Shipping delivery is typically within 2-5 business days of your Shipping Confirmation Email, dependant on your shipping address.
All international orders require a signature upon delivery. In the event that an attempted delivery is made, you may be required to collect your item at your local depot or post office.
NOTE: International shipping times vary per destination. These advised timelines do not include any customs processing delays that may occur when the shipment arrives in your country.
If your country can not be found, please email us at firstname.lastname@example.org for further assistance.
INTERNATIONAL DUTIES, GST, VAT OR CUSTOMS CHARGES
The prices within the online store do not include relevant overseas duties and other customs charges you may incur. Any customs or import duties are charged once the delivery reaches its destination country. These charges are the responsibility of the recipient.
SOVERE / has no control over any charges of this nature and cannot tell you what the cost will be, as customs policies and import duties vary widely from country to country.
If you believe you reside in a country that may impose charges of this nature, we recommend that you contact your local customs office for current charges before you order.
To comply with Australian export regulations we are required to declare the exact value of all items ordered and to mark them as dutiable ‘merchandise’. We are also prohibited by law from marking the order as a ‘gift’, even if the order is placed with the intention of sending to a gift recipient.
DELAYS AND ISSUES WITH DELIVERY
In most cases, orders placed after 4PM AEST/AEDT will be packed and dispatched the following business day.
SOVERE / is not responsible for carrier delivery schedules or postal network disruptions. Nor is SOVERE / responsible for lost or stolen packages or packages delayed or lost in transit.
It is your responsibility to ensure that all address details provided are correct and that someone will be present during the hours of delivery to receive the delivery. We cannot accept responsibility for deliveries that are delayed or lost due to an incorrect address being provided or for deliveries that are delivered unattended.
Should you experience delays or issues with your delivery, we recommend you directly contact Australia Post and quote your tracking number. The carrier is best placed to resolve these issues quickly.
Shipping times are constantly being updated, please visit the link below to see how your country is currently affected:
"The Allure knit dress is stunning & I'm so happy I got it!"
"Sovere has beautiful clothes, fast shipping & such soft materials."
"Every Sovere piece of clothing I have is so flattering. Highly recommend!"